Check your spam folder if you do not see the confirmation email in your inbox. In most cases, this is within a few minutes of you placing the order. You will receive the order confirmation after the payment is approved. What should I do if I have not received a confirmation email? Please email with your order number and pictures of the wrong item so we can help you as soon as possible. In the special case that we have delivered the wrong item or size than was intended please contact our Customer Support. What should I do if I received the wrong item or size? If you are late you will have to return the order after it is delivered to you. Our warehouse staff will do their best to pick and ship your order as quickly as possible. If you want to cancel your order you should send an email to but keep in mind that there is a chance that your order is already ready to ship. So make sure you check all your details carefully before confirming the order. Unfortunately, you cannot make adjustments after placing an order. Therefore, always register your return or exchange to the webshop or store where you placed your order.Ĭan I make any changes after placing my order? They may have different terms and return policies. Orders at one of our dealers cannot be returned or exchanged at Gorilla Wear. Can I return or exchange items purchased from a third party to you? Follow a few simple steps to complete your return or exchange request. Enter your postal code and Track & Trace number or order number.ģ. Click here to access our returns portal.Ģ. Items must have been ordered from the official Gorilla Wear website (resellers may have different return policies). Products must not have been worn, except for fitting purposes. Products must not carry any perfume or deodorant scents. Products must not have been washed or used. Items must still have the original tags attached. If for any reason you're not, you have up to 30 days from the date of purchase to return or exchange your items. Here you will also find all conditions and further information.Īt Gorilla Wear, we want you to be completely satisfied with your purchase. You can join our ShareASale program via this link. Gorilla Wear is a merchant on the affiliate marketing network ShareASale. Please forward your social media profiles via email to How do I become an affiliate? We are looking for people who are active on social media who have a significant amount of followers, a good engagement rate, and who would love to wear our clothing and accessories in the gym or dojo. We are constantly looking for influencers and athletes to represent our legendary brand. You can find our social media channels and the option to sign up at the bottom of the page. Don't want to miss anything? Follow on social media and sign up for our newsletter so you can be the first to know. We regularly have new arrivals, fun events, and special offers. How do I stay informed about events and special offers? Please note that these third parties may have different terms and return policies. You can find our official dealers on this page. Some countries have official dealers who may resell our items. Gorilla Wear sells its products worldwide. Are Gorilla Wear products also sold by third parties? You can find all size charts on this page. You can find the dimensions of the models in the product description. In addition, it may also be helpful to compare yourself to the model in the photo of the specific product. Also, pay attention to the fit of the product, it is listed at the top right of the size chart. Measure yourself and then compare it to the recommended sizes in the size chart. Our size charts show the measurements in centimeters and inches for each size. You can find the size charts between the pictures on the product page and in the product description. How do I know which size to order?Īre you ordering from Gorilla Wear for the first time or not sure what size to order? Don't worry, we have size charts to help you out. Besides, you can also request your order information at all times. However, having an account has its benefits. You can put items in the shopping cart and place an order without having an account. Please contact us by using just one channel at a time, so we can provide you the best customer service possible. Do you have a question that is not answered on our help page? You can reach us at:
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